With Australians facing widespread economic impacts due to COVID-19, shopping behaviours have transformed dramatically. 2020 has been an unpredictable and disorienting year for all and tough for...

Despite COVID-19 forcing many Australians to tighten their belts, their appetite for discounts remains strong. Long queues and bustling crowds at shopping centres used to be a familiar sight...

Mobile commerce use in Australia has dropped for the first time in five years. However, mobile devices still play a critical role in the customer purchasing experience. PayPal’s Australian...

Social media has been an important tool for product discovery for several years but now a quarter of Australians make purchases through social media. PayPal’s Alison O’Brien explains what...

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