14 Mar 2022
Supporting Ukraine Relief Efforts

Three people embrace emotionally on a sidewalk, other people can be seen in the background.

20 March, 2023 Update: PayPal is pleased to announce it is temporarily extending the services described below for an additional three months until 30 June, 2023. Previous updates on 23 June, 23 September, and 20 December, 2022 also reflected extended service periods.

Since the beginning of the crisis in Ukraine, PayPal and our charity partners have helped raise more than US$600 million for organisations supporting relief efforts in Ukraine. This significant support by global communities is one of the largest efforts we’ve seen, and humanitarian support efforts only continue to grow and expand.   

PayPal provides customers several ways to support:

Send Money to Recipients in Ukraine

On 17 March PayPal announced the expansion of send and receive peer-to-peer (P2P) payments between friends and family for Ukrainian customers that will supplement the company’s existing PayPal services available in Ukraine1. PayPal has temporarily waived its own fees for customers sending funds to Ukrainian PayPal accounts or receiving funds into Ukrainian PayPal accounts.

Ukrainian customers can transfer funds from their PayPal Wallet to eligible Mastercard and Visa debit and credit cards. Ukrainian customers who have traveled to other countries to seek refuge will be able to access these services by establishing a Ukrainian PayPal Wallet. Additionally, from the PayPal app, customers can send money for cash pick-up, typically in minutes, to locations across Ukraine, or refill prepaid mobile phone plans so family and loved ones can continue to stay in touch during this critical time.

Support Relief Efforts  

Visit PayPal’s fundraising campaign to donate to support international relief charities focused on providing both humanitarian aid within Ukraine, as well as refugee support. Featured charities include the International Rescue Committee (IRC), UN High Commissioner for Refugees (UNHCR), Direct Relief, Save the Children, and more. 

The campaign is available to customers in the U.S., Australia, Canada, Germany, France, Spain, Ireland, Italy, U.K., and we are actively evaluating how to further expand this effort.  

Give at Checkout 

Every dollar counts. Donate $1 to support a charity when you check out with PayPal while shopping online. 

You can also set your favourite charity in your PayPal Account Overview or in-app, to ensure when you next shop with PayPal you'll have the option to support them when Give at Checkout appears. Alternatively, PayPal will suggest a relevant charity for you.

Give In the PayPal App  

From the PayPal app or on your browser you can support thousands of charities with PayPal Giving Fund, without any deductions or transaction fees. Giving is centralised in the app, located in the Payments hub. 

PayPal will continue to do our part to provide relief to those who are impacted by the tragic events occurring in Ukraine. 

1All changes to services and fees described herein apply throug 30 June, 2023 until further notice. In view of the developing situation in Ukraine, PayPal reserves the right to modify these changes and services at any time and such modifications will be effective immediately upon notice being published on our website. Exchange rates and third-party fees may still apply. All services are provided under the terms and conditions of the corresponding PayPal User Agreements.
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